Privacy Policy

Introduction

Welcome to jil90, Bangladesh's trusted online gaming destination. This Privacy Policy governs the manner in which jil90 collects, uses, maintains, and discloses information collected from users of the https://jil90.ws website and any associated mobile experiences. By accessing or using the jil90 platform, you signify your agreement with the terms set out in this Privacy Policy.

We understand that your privacy is important. As a platform serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar and beyond, jil90 recognises its obligation to handle personal data with the utmost care, transparency, and integrity. This document is drafted in plain English so that every player can understand their rights and our obligations.

This Privacy Policy applies to all visitors, registered members, and players who interact with jil90 in any capacity, including those who participate in cricket betting, slots, live casino, fishing games, and crash games on our platform.

1. Information We Collect

jil90 collects personal information only to the extent necessary to provide a safe, compliant, and enjoyable gaming environment. The types of information we may collect are outlined below.

Personal Identification Information

• Full name and date of birth (to verify that you are aged 21 or above, as required for responsible gaming).
• Email address and mobile phone number for account communication and verification.
• Residential address or city of residence (e.g., Dhaka, Chittagong, Sylhet) for identity verification purposes.
• Government-issued identification documents, such as a National ID (NID) card, where KYC verification is required.

Financial and Transaction Information

• Deposit and withdrawal transaction records, including amounts and timestamps (processed via bKash, Nagad, Rocket, Upay, Visa, or Mastercard).
• Payment method identifiers (e.g., last four digits of a card, bKash wallet number) for transaction verification — full payment credentials are never stored by jil90.
• Bonus claim history, wagering requirement completion records, and promotional participation logs.

Technical and Usage Data

• Device information (device type, operating system, browser type and version) and IP address, used to detect fraud, prevent account takeover, and optimise the platform experience.
• Gameplay logs, session duration, game preferences, and betting history, retained to support responsible gaming monitoring and to personalise your experience.

2. How We Use Your Information

jil90 uses the information we collect for the following purposes, each of which is necessary to operate a fair, secure, and enjoyable gaming service for players in Bangladesh.

• Account Registration and Verification — to create your jil90 account, confirm your identity, verify your age (21+ only), and comply with responsible gaming obligations.
• Transaction Processing — to securely handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment networks, and to maintain accurate financial records.
• Customer Support — to respond to your queries, resolve account issues, and assist with game-related questions in a timely manner.
• Fraud Prevention and Security — to detect, investigate, and prevent fraudulent transactions, unauthorised account access, and any other activity that may harm jil90 or its players.
• Responsible Gaming Monitoring — to identify patterns that may indicate problem gambling behaviour and to enforce self-exclusion or deposit limit requests made by players.
• Platform Improvement and Personalisation — to analyse aggregated usage data, improve game offerings, enhance the user interface, and customise promotional content that may be relevant to your gaming preferences.

3. Sharing of Information

jil90 does not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information (not linked to any personally identifiable data) with our business partners and advertisers for site analysis. In limited circumstances, we may share your personal data with the following categories of trusted third parties:

• Payment Service Providers — such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard, who process financial transactions on our behalf. These providers are contractually bound to use your data only for payment processing purposes.
• Technology and Hosting Partners — service providers who assist in operating our website, conducting our business, or servicing our players, on the understanding that these parties agree to keep this information confidential.
• Game Software Providers — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who may receive anonymised session data to enable game functionality, prevent cheating, and ensure RNG compliance.
• Legal and Regulatory Authorities — we may disclose your personal data to competent authorities where we are required to do so by applicable law, court order, or to protect the safety and rights of jil90, our players, or the public.

Where we share your data with third-party processors, we require them to apply equivalent data protection standards. jil90 remains accountable for ensuring that such transfers are handled responsibly.

4. Cookies and Tracking Technologies

The jil90 website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data that helps us improve the platform. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:

• Essential Cookies — these are strictly necessary for the website to function correctly, including maintaining your login session, processing deposits, and ensuring secure access to your account.
• Analytical Cookies — these help us understand how visitors interact with jil90, which pages are most popular, and where users encounter difficulties. This data is processed in aggregated, anonymised form.
• Preference Cookies — these remember your settings and preferences (such as language choice) so that you do not need to re-enter them on every visit.

You may disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent certain features of jil90 from functioning correctly, including secure account login and transaction processing.

5. Data Security

jil90 adopts appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform.

Our security infrastructure includes the following measures, applied consistently across the jil90 platform:

• 256-bit SSL/TLS encryption for all data in transit between your browser or mobile device and our servers, protecting login credentials, personal details, and payment information.
• Access controls that restrict internal staff access to player data on a strict need-to-know basis, with all access events logged for audit purposes.
• Regular security assessments and vulnerability testing of our platform to identify and remediate potential weaknesses before they can be exploited.

6. Data Retention

jil90 retains your personal data only for aslong as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In practice, this means:

Active account data is retained for the lifetime of your account. Should you close your jil90 account, your personal data will be retained for a minimum period as required to comply with applicable legal obligations, after which it will be securely deleted or anonymised. Transaction records may be retained for up to seven years for financial audit and anti-money-laundering compliance purposes.

7. Your Rights

As a jil90 player, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• Right of Access — you have the right to request a copy of the personal data jil90 holds about you, along with information about how it is used.
• Right of Rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right of Erasure — in certain circumstances you have the right to request that jil90 delete your personal data. Note that we may be required to retain certain data to comply with legal obligations, even following an erasure request.
• Right to Restrict Processing — you may request that jil90 restrict the processing of your personal data in specific circumstances, for example whilst a rectification request is being investigated.
• Right to Object — you have the right to object to jil90 processing your personal data for direct marketing purposes. You may opt out of promotional communications at any time by contacting support.

To exercise any of the above rights, please contact our support team. We may require you to verify your identity before acting on a request, to protect your data from unauthorised access or manipulation.

8. Third-Party Payment Processors

jil90 integrates with established third-party payment processors to facilitate deposits and withdrawals for players in Bangladesh. These include mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. When you initiate a financial transaction on jil90, you may be redirected to or interact with the payment provider's own interface.

These payment providers operate under their own privacy policies and data protection frameworks. jil90 is not responsible for the data practices of these third-party processors. We encourage you to review the privacy policy of any payment provider you use when transacting on our platform. jil90 does not store your full card details, bKash PIN, or any payment credentials — only anonymised transaction references are retained on our side.

9. Children's Privacy

jil90 is strictly an adult gaming platform. Our services are not directed at, and are not intended to be used by, individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that a user under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account.

10. Changes to This Privacy Policy

jil90 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of the jil90 platform following the posting of any changes to this policy constitutes your acceptance of those changes. If you do not agree to any revised terms, you should discontinue your use of the platform and contact our support team to discuss your account options.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jil90 handles your personal data, please do not hesitate to get in touch with our support team. We are committed to resolving privacy-related queries promptly and transparently.

Email: [email protected]

Our support team is available to assist you. Response times are typically within 24 hours (Bangladesh Standard Time, UTC+6). All privacy enquiries are handled with strict confidentiality.